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Our Story, Your Success

About Us

At TickIT, we’re revolutionizing the way small and medium businesses manage their quote-to-cash processes. Born from the frustration of juggling multiple tools and manual workflows, our platform unifies sales, quoting, orders, inventory, and support under one AI-driven roof. Our mission is simple: automate the grind so growing companies can focus on what matters most—building relationships and driving revenue.

Principles That Power Our Promise

The Values We Stand By

1. Customer Obsession

We prioritise customer experience in every decision, building features that truly solve problems for MSMEs. Our goal is to make business operations effortless and smart.

2. Radical Ownership

Everyone at Tickit is a founder. We take full responsibility for outcomes, not just tasks. We own problems end-to-end and care deeply about quality.

3. Build for Scale, Design for Modularity

We build systems that scale smoothly and are easy to extend. Each line of code, design decision, or workflow is crafted with the bigger picture in mind.

4. Speed with Stability

We ship fast but never at the cost of security or performance. We believe in intelligent iteration and automation to maintain momentum and quality.

5. Transparency Wins

Open communication and honest feedback build trust and help us improve. We’re upfront about challenges and decisions - internally and with customers.

6. Security is Sacred

We treat our customers’ data like our own. Every feature is designed with security in mind. Compliance is not a checkbox, it’s a commitment.

7. Empower Through Simplicity

We simplify complex business flows so our users can focus on what matters. Great UX isn't a luxury - it’s a necessity.

8. Continuous Learning

From tech to business to personal growth, we learn every day. We celebrate mistakes when they teach us something new.

9. Bias for Action

Perfect is the enemy of done. We move quickly, validate fast, and then polish.

10. Built in India, for the World

Rooted in the Indian SME ecosystem, Tickit aims to empower businesses globally with robust, affordable, and deeply empathetic tools.

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